OVERVIEW
INTELLIGENT CLEANING AND HYGIENE SOLUTIONS TAILORED FOR BUSINESSES OF THE FUTURE
Through our proven products and staff compliment of 10 500 cleaning professionals, we provide what we call, ‘cleaning beyond the obvious’.
Our teams are highly trained in precise methodologies, and we make use of technology and scientifically verified chemicals, combined with the correct tools to create a safe and hygienically clean environment.
Our focus on science and innovation is backed by a process-orientated and systemised business model to ensure a smooth customer experience and consistent service. Our industry knowledge, meanwhile, enables us to operate around the requirements and nuances of various industries and environments. We’ve won multiple awards across industries including, Healthcare, Educational, Financial, Industrial, and Commercial sectors.
We are also members of the NCCA (National Contract Cleaners Association) and ISSA (International Sanitary Services Association).
HISTORY
The Tsebo Solutions Group secured its first contact in 1998 for Suikerbosrand Life Hospital. By 2011, business growth necessitated the creation of a separate division: Tsebo Cleaning Solutions. In 2020, this division merged with Hygiene Solutions to provide a holistic offering that meets the needs for heightened awareness and legislation around health, hygiene and cleanliness in work, retail, and social environments.
Our core ability remains to provide best-fit cleaning and hygiene solutions in demanding environments that exceeds our clients’ expectations. This is reflected in our industry leading track record of contract retention, which averages 10 to 12 years.
We’ve pioneered multiple market firsts, such as the introduction of technology for performance and standards management, call-on-demand services, as well as the standard practice of training senior managers to post-graduate university level.
OUR DIFFERENCE
CLEANLINESS BEYOND THE OBVIOUS
We understand the requirements and nuances of various industries and environments, providing services tailored to clients’ specific needs.
Our operational teams get to know your business inside and out, forming strong client relationships to facilitate exceptional service responsiveness.
Our customised contract plans, and specifications are designed to meet our clients’ immediate needs as well as to adapt as those needs change.
We use green-certified and environmentally friendly chemicals whenever possible to reduce direct pollution and we drive innovation to create improved processes that reduce water usage and packaging waste.
We employ science for your benefit, pioneering new cleaning technologies to continually improve our service levels and your client experience.
We train our people to look for the detail and motivate them to perform, ensuring that when we say something is clean, it truly is clean.
Our processes and business systems are geared to provide you with service that is both reliable and of the highest quality.
OUR FOOTPRINT
Johannesburg
+27 (0)11 226 2300
Cape Town
+27 (0)21 548 0474
Durban
+27 (0)31 303 4141
East London
+27 (0)43 726 8063
Bloemfontein
+27 (0)51 403 7960
Qheberha
+27 (0)41 581 4422
WHY CHOOSE US?
HOSPITAL-LEVEL QUALITY STANDARDS
Ours is a quality-driven business model, which is managed to private healthcare standards and includes continuous staff training and innovation that aligns with our reputation for having the most thorough Standard Operating Procedures in the industry.
CUSTOMER-SERVICE EXCELLENCE
Customer service is built into our staff training and business structure. Our structures are kept deliberately flat and lean for transparency and small-company responsiveness.
INNOVATION AND TECHNOLOGY
We employ science to pioneer cleaning technologies and improve our service levels and client experience. Our infection control standards are benchmarked at current CDC (Centre for Disease Control) levels.
GREEN CLEANING
Environmental protection and sustainability are important to us. We use green-certified and environmentally friendly chemicals, whenever possible; recycle and eliminate unnecessary use of materials; and drive innovation to reduce water usage and packaging waste
People Development
As a people-based service provider, our business model is based on the skills and knowledge of our people. Our intellectual property is their capability. This mantra is entrenched in our Tsebo purpose statement: WE DEVELOP PEOPLE, TO SERVE PEOPLE, TO UPLIFT SOCIETY. We invest in skills to deliver the highest quality services to our customers, and to give our people greater opportunity. We strive to ensure that everyone who works for us gains skills for a better life.
PMR Awards
2020: Tsebo Cleaning & Hygiene Solutions took home Diamond Arrows in five categories (Healthcare, Commercial, Retail, Entertainment and Industrial) as a testament to the trust their clients place in their ability to keep workplaces safe, as well as two Golden Arrows for their work in the Education and Hospitality Sectors, for a grand total of seven (7) awards.
2019: Tsebo Cleaning Solutions was awarded diamond status for being the best overall winners in the Commercial, Entertainment, Healthcare and Retail Cleaning Sectors, while securing gold in the Education, Hospitality and Industrial Cleaning Sectors.
2018: Tsebo Cleaning Services was awarded with the Diamond Arrow Award for its excellence in the entertainment, healthcare and retail sectors. Tsebo Cleaning Services was also awarded a Golden Arrow Award in the category’s education and industrial services and a Silver Arrow Award in the categories commercial and hospitality services.
TESTIMONIALS
Department of Public Works
Dear Sir/Madam
I am pleased to inform you that Tsebo Cleaning Services has been doing decontamination at various Public Works buildings over the last month. They have rendered a service of excellence for the department of Public Works and
products used was of high quality.
I will recommend Tsebo Cleaning Services for any possible future for any company.
Hoping to have informed you.
Mr. DG Lewin
Head of Facilities Management
Dept. of Public Works
Regional Office Cape Town
Mediclinic International
Dear Tsebo Team
I would like to take this opportunity to thank Tsebo Cleaning Services for their assistance through Mediclinic Limpopo’s ever changing needs. During our building project, we had a number of challenges to overcome, this included; no water,opening and closing of wards without notice and implementing new policies and procedures with the changing of our brand a year ago. The Tsebo team and management have been supporting us every step of the way. They never once complained about the additional task required as the hospital expanded.
Thank you for your support in making Mediclinic Limpopo sparkle.
Soekie Dierks
Financial Admin Manager
Mediclinic Limpopo
HP Enterprise Services
Dear Tsebo,
At HP-Senderwood, we have one Supervisor, 2 cleaning ladies and one gentleman for the day shift. For the night shift we also have three people. I would like to praise Tsebo Cleaning Services staff for the effort, friendliness and helpfulness. They are always prepared to assist with whatever task and at whatever time of the day, even on their lunch time. I don’t want to mention names but the staff we have on site deserve the highest recommendation. If I can recommend Tsebo Cleaning Services to the person reading this I would do so without any question.
Always a pleasure working with them!
Des Hoffman
Technical Manager
HP Enterprise Services
